Jan. 27, 2021
This new program was designed to extend a helping hand to independent eyecare providers as they continue to counter the effects of COVID-19 and the impact on their business, knowing the months of March-May could be challenging from a patient recall perspective.
Due to the COVID-19 shutdown, recalled patients visited practices in later months and their recall schedules shifted. Practice closures not only impacted revenue, but also staffing and overall patient ﬂow, leaving practices without built-in appointments in the upcoming months and potentially throughout the year.
Other Articles to Explore
With the PATIENT REFOCUS program, ADO’s team of marketing and business development experts say they “will create and implement strategies that REFOCUS on patients and drive new and inactive patients to ﬁll appointment books to ensure practices have a successful 2021.”