By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD August 18, 2021 Over the last year our practices have made many...
Creating a positive & profitable practice culture.
Safeguarding patient care & moving employees toward greatness.
Points to explore before requiring employees to be vaccinated.
Ensuring staff is ready to exceed patients' expectations.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD June 9, 2021 Practice culture is one of those phrases that people...
A new service offering key HR support to ODs.
Making turning training into a value-add for employees.
By Pamela Miller, OD, FAAO, JD, FNAP April 28, 2021 Vaccine hesitancy is common. A recent NPR/Marist poll found that one in...
A new service to help you better hire and manage employees.
Creating a winning growth plan, including how to set goals with staff.
How to do ever better for patients while building profitability.
Training employees to better serve patients better while increasing practice revenues.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD March 17, 2021 Employment law constantly changes. It’s important to stay up...
Implementing bonus plans to increase employee morale & increase revenues.
Key actions to ensure a better-trained staff.
The role coaching can play in creating your dream team.
New educational resources for you & your staff.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Feb. 24, 2021 Replacing a high-performing employee, who has voluntarily vacated their...
By Jessica Goldman, OD Feb. 3, 2021 My mother, who was a nurse, once told me, “If you go to the hospital,...
Management mishaps to steer clear of.
A free tool to help you better manage employees.
The downside of incentivizing based on patient volume.