How one scribe evolved into a new team of employees.
Putting your staff & practice on a trajectory toward success.
Using video to take training to the next level.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 10, 2021 Patients come to your employees with many questions and...
Ensuring staff is ready to exceed patients' expectations.
A new service offering key HR support to ODs.
Tactics to create your ideal team.
Key actions to ensure a better-trained staff.
The role coaching can play in creating your dream team.
New educational resources for you & your staff.
By Jessica Goldman, OD Feb. 3, 2021 My mother, who was a nurse, once told me, “If you go to the hospital,...
Developing staff for better-served patients & a more profitable practice.
How to improve employee work performance & better patient service.
Invest in educating employees & better patient care.
Your employees have distinct personalities. Learn how best to work with them.
Tips for creating your most productive staff.
Make staff your allies in meeting practice goals.
Never stop training your employees.