All training employees Articles
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695Staff ManagementThe Training Strategies Fueling Our Practice’s 4-7% Year-Over-Year Revenue Growth for Last 10 Years
Staff training that fuels practice growth and increased profitability.
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1.9KStaff Management4 Personality Tendencies to Understand to Better Train Staff & Better Serve Patients
Understanding how different personalities respond to expectations.
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2.8KPatient Experience3 Ways to Take Customer Service in Eyecare to the Next Level
3 ODs share how they are exceeding patients' expectations.
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3.6KPractice ManagementMy Most Valuable Staff Training & Practice-Building Resource
Staff training resources to grow a profitable practice.
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1.1KStaff Management3 Resources that Transformed How I Train Staff
Resources to simplify & strengthen staff training.
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1.7KStaff ManagementA 3 Million+ Practice’s Scribe Experiment
How one scribe evolved into a new team of employees.
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3.2KStaff ManagementHow & Why a $3 Million+ Practice Trains All Employees with a Goal of Advancement
Putting your staff & practice on a trajectory toward success.
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783PodcastsHow to Use Customized Video Training for Staff
Using video to take training to the next level.
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2.2KPractice ManagementHow I Increased Our Patient Schedule 30% Per Day
By Tyson Allard, OD Feb. 2, 2022 Superior care, and a great patient experience, are two components that go into building a...
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3.7KStaff ManagementThe Culture that Built a Practice with 18.5% Year-Over-Year Net Profit Growth for the Last 5 Years
Creating a culture that spurs better care & profitability.
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2.9KPractice ManagementThe Challenges I Met to Achieve a $450 Per Patient Revenue with Minimal Staff
The challenges that made one practice better and more profitable.
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5.0KPractice ManagementThe 4 Most Likely Ways Your Practice Will Get Into Legal Trouble
Protecting your practice from costly lawsuits.
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2.2KInsights From Our EditorsHow to Train Employees to Respond to Patient Questions & Requests
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 10, 2021 Patients come to your employees with many questions and...
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3.2KStaff Management3 Ways to Stop Star Employees from Leaving for Post-Pandemic Job Opportunities
Holding onto your most valuable employees long-term.
