Cross-training employees to improve care & maximize profitability.
Ensuring employees feel your office is a safe, secure place to work.
How NOT to get yourself into trouble when interviewing potential employees.
Secrets to engaging employees to keep them for years.
Unconventional hiring strategies that delivered better care & higher profitability.
Transformative staff training tools that can change your practice.
Communication training that can transform a practice.
Leading your team to provide better care & help you generate profitability.
Spotlighting core values to improve care & profitability.
Staff training resources to grow a profitable practice.
Staffing changes that greatly boost efficiency & time management.
Staff training that fuels practice growth and increased profitability.
Improving staff engagement & productivity with two key training strategies.
Understanding how different personalities respond to expectations.
Boosting net profit without sacrificing your staffing budget.
Filling jobs quickly during the Great Resignation.
What Ted Lasso can teach us about creating a fun workplace.
How one scribe evolved into a new team of employees.
Staff meetings that produce measurable results.
Putting your staff & practice on a trajectory toward success.
The big gains you can realize from remote positions.
Creating a culture that spurs better care & profitability.
Catching & helping mental health challenges in your practice.
Tips from the Zappos co-founder on how to best serve patients & employees.
Performance reviews that help power practice profitability.
Creating happier patients & a better-run office.
The bonds of trust that grew a $1 million+ practice.