By Pamela Miller, OD, FAAO, JDProtecting your office from theft and burglary has two action fronts: Equip your office with security enhancements,...
By Maria Sampalis, ODBecoming a successful new practice owner means taking a multifaceted approach including honing communicating skills, offering competitive pricing of...
David Heath, OD, EdM, president of SUNY College of Optometry, describes the school’s new advanced graduate certificate in optometric management. The certificate...
By Gerald A. Eisenstatt, OD, MBADo you understand and apply essential business concepts in managing your practice? Whether you are a new...
By Brian Chou, OD, FAAOA restaurant that I like has intimidating signs at its front door. One prohibits smoking, one says “Warning”...
By Larry Golson, ODThe occasional dissatisfied patient is inevitable, but proactive steps can minimize such occurrences. Understand the triggers of patient anger...