The powerful model for customer service provided by Disney.
Creating a culture that spurs better care & profitability.
Creating a positive & profitable practice culture.
The difference the right attitude in employees makes.
Tactics to create your ideal team.
Making turning training into a value-add for employees.
By Aaron Neufeld, OD, FAAO May 22, 2019 Your practice culture perfects, or ruins, the patient experience. Culture refers to the way...
By Suzanne LaKamp, OD, FAAO April 17, 2019 Practice culture is dependent on more than the practice owner and leader; all doctors...
By Maria Higgins, OD March 27, 2019 Your practice culture influences the patients you attract to your office. It also guides the...