Learn how to exceed patient expectations and generate friends & family referrals.
The huge impact a small gesture can make.
Top ways to keep your patients happy.
What new research reveals about Millennial patient needs.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD August 28, 2019 Would your patient come away from their experience in...
Turning around negative patient experiences.
By Robert L. Bass, OD, FAAOProduct promotions in your optical allow you to compete in the marketplace while emphasizing the value of...