All patient loyalty Articles
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2.3KPatient ExperienceHow I Created a Practice with 90% Patient Retention Rate
Building bonds that create an abundance of returning patients.
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1.8KInsights From Our EditorsHow Patients Perceive Your Practice & How to Change That Perception to What You Want It to Be
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Sept. 28, 2022 Your patients may perceive your practice differently than you...
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1.5KInsights From Our EditorsWhy You Should NOT Say “You’re Welcome” to Patients
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 11, 2022 The words we use definitely impact how our patients...
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784Doctor Patient Relations6 Ways We Create Lifelong Patients in Our Practice
Creating lifelong patients who are loyal to your practice.
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2.2KInsights From Our EditorsHow to Train Employees to Respond to Patient Questions & Requests
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 10, 2021 Patients come to your employees with many questions and...
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1.8KDoctor Patient Relations3 Patient Exam Room Questions We Are Building Our Practice By Answering
Practice-building conversations with patients.
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3.2KContact LensesThe Contact Lens that Is Keeping Patients in My Practice
Retaining patients by prescribing best-in-class CLs.
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Marketing
A Patient Recall Strategy That Works
By Keshav Bhat, ODDevelop a structured patient recall program so no patient slips through the scheduling cracks and misses their annual comprehensive...
