All patient loyalty Articles

• 1.9K

  Marketing

  Cultivating Patient Loyalty: Five Steps to Success

  By Peter G. Shaw-McMinn, ODJan. 13, 2016Do you know how to cultivate loyal patients? Here's a five-part model to get you on...

• 3.8K

  Marketing

  Grow Your Patient Base–with an Effective Referral System

  By Brooke S. Kaplan, ODNov. 11, 2015Referrals are the lifeblood of a healthy practice--but referrals only happen if you have an effective...

• Marketing

  A Patient Recall Strategy That Works

  By Keshav Bhat, ODDevelop a structured patient recall program so no patient slips through the scheduling cracks and misses their annual comprehensive...

• 2.0K

  Marketing

  Patient Referrals: Track Them and Grow Your Practice

  By Charles Turner, ODPatient referrals to friends and family are key to practice growth. Here is how to track and build valuable...

• 319

  Marketing

  Be the Red Zebra: Stand Out from Other ODs in Your Community

  By Maria Sampalis, ODIndependent optometrists have competitors down the street and online today, along with competition from multiple corporate-owned chains. Here is...

• 1.7K

  Marketing

  Patient Interaction Breeds Loyalty

  By Cheryl G. Murphy, ODIncrease patient loyalty by conducting a “loyalty building action” during each patient visit.

• 2.8K

  Marketing

  What Do Patients Think of You? A Net Promoter Score Will Tell You

  By Michael Slusky, ODHow satisfied are patients with your practice? The net promoter score system will clue you in, and allow you...