All patient loyalty Articles

  • 1.9K
    Marketing

    Cultivating Patient Loyalty: Five Steps to Success

    By Peter G. Shaw-McMinn, ODJan. 13, 2016Do you know how to cultivate loyal patients? Here's a five-part model to get you on...

  • 3.8K
    Marketing

    Grow Your Patient Base–with an Effective Referral System

    By Brooke S. Kaplan, ODNov. 11, 2015Referrals are the lifeblood of a healthy practice--but referrals only happen if you have an effective...

  • Marketing

    A Patient Recall Strategy That Works

    By Keshav Bhat, ODDevelop a structured patient recall program so no patient slips through the scheduling cracks and misses their annual comprehensive...

  • 2.0K
    Marketing

    Patient Referrals: Track Them and Grow Your Practice

    By Charles Turner, ODPatient referrals to friends and family are key to practice growth. Here is how to track and build valuable...

  • 319
    Marketing

    Be the Red Zebra: Stand Out from Other ODs in Your Community

    By Maria Sampalis, ODIndependent optometrists have competitors down the street and online today, along with competition from multiple corporate-owned chains. Here is...

  • 1.7K
    Marketing

    Patient Interaction Breeds Loyalty

    By Cheryl G. Murphy, ODIncrease patient loyalty by conducting a “loyalty building action” during each patient visit.

  • 2.8K
    Marketing

    What Do Patients Think of You? A Net Promoter Score Will Tell You

    By Michael Slusky, ODHow satisfied are patients with your practice? The net promoter score system will clue you in, and allow you...

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