By Ken Krivacic, OD, MBALimiting excessively long exams leaves the patient more time to purchase eyewear in the optical dispensary. And doctor-staff-patient...
3.2K
Office Environment
Summer Patient Flow: Keep It Consistent–and Profitable
By Gina M. Wesley, OD, MS, FAAOPatient flow tends to slow down during the summer months. Implement strategies to keep patient visits...
4.4K
Finances
Apply Proven Strategies to Reduce No-Shows
By Maria Sampalis, ODNo-shows are a problem that you may never fully conquer. But here are seven strategies for making them less...
3.4K
Office Environment
Smooth Operator: Keep Patients Moving Happily Through Your Office
By Rachael Click, ODSystems that ensure a smooth patient flow through your office allow more time for patients to shop in your...
3.6K
Office Environment
Long Wait Times Lower Overall Patient Satisfaction
By Cheryl G. Murphy, ODRecent studies conclude that long wait times are more than an irritation. They translate to lower levels of...
3.3K
Office Environment
Pre-Testing Revamp: Break Up Bottlenecks
By Yoongie Min, ODBottlenecks in the pre-testing area reduce time that patients spend in the optical dispensary following an exam. Time lost...
2.8K
Practice Metrics
How Long Do You Keep Patients Waiting in Your Reception Area?
Measure & improve how long you keep patients in your reception area.