Tips on reducing glasses remakes to ensure patients' expectations are exceeded.
Sponsored Content By Justin Manning, OD, MPH, FAAO This article is part of the six-part series, “Insights to Impact.” Articles in this...
The difference the right attitude in employees makes.
By Diane Palombi, OD May 26, 2021 When you’re a practice owner, as I was for 12 years before retiring, it’s easy...
By Clint Taylor, OD May 12, 2021 We want our patients to have positive, memorable experiences at our offices. To reach this...
How to do ever better for patients while building profitability.
Using lessons from outside of optometry to provide better care & spur practice growth.
Improve your patient experience by lessening the wait.
Make your office experience worth returning to.
An OD shares his biggest milestones during the ongoing crisis.
Learn how to exceed patient expectations and generate friends & family referrals.
Insights into how your patients shop & decide to purchase.
A practice owner shows how he created a new, exciting office space.
The best and worst of recent eyecare experiences.
By Justin L. Manning, OD, MPH, FAAO Feb. 26, 2020 Your patients see things differently than you or your staff do. You...
New findings on what patients most want from you.
Important element to making AI-powered telehealth succeed.
What your patients are expecting now--and in the future.
Tips for creating & optimizing great patient experiences.
Sponsored Content >>Click HERE, or the image above, to download “How Consumers Do Additional Research on Treatments, Products & Providers>> Patients, who...
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD August 28, 2019 Would your patient come away from their experience in...
Innovative approach to finding places for practice improvement.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD June 12, 2019 Your patients deserve both great care and a great...
These questions will take your care to the next level.