By Jennifer L. Stewart, OD Jan. 20, 2021 The COVID-19 pandemic has changed many things, including the number of patients we can...
Getting patients to follow treatment plans to improve care & increase profitability.
Conversations that make satisfied patients much more likely.
Latest findings on how well patients are accepting mask-wearing.
Mask-wearing and social distancing mandates have been getting push-back from some citizens. Here is how to handle a patient who refuses to...
An approach to better understanding--and fulfilling--your patients' needs.
Strategies to maintain a cohesive, engaged staff in a crisis.
Why patients sometimes choose their own path.
Communicating to ensure the best patient outcomes.