Leadership lessons to create a more effective team.
What a ballet company can teach a hotel--or practice.
The many advantages & techniques of networking.
The wonders team-building can work on your practice.
Here's what's OK--and not--to require of employees' appearance.
Strategies to sell more eyewear to each patient.
How to create happy patients who refer friends and family.
Three ways to push yourself toward high achievement.
How to predict the behavior of your staff & patients--and yourself.
Tips for making more out of your practice's day.
How to protect patients & staff when bad weather hits.
A game plan for managing challenging patients.