All human resources Articles
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417Insights From Our Editors3 Activities to Assess & Boost Employee Engagement
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 30, 2022 Engagement for both team members and patients is essential...
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696Staff ManagementThe Training Strategies Fueling Our Practice’s 4-7% Year-Over-Year Revenue Growth for Last 10 Years
Staff training that fuels practice growth and increased profitability.
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1.5KStaff ManagementStaff Management Changes that Reduced Accounts Receivables By 50%
Improving staff engagement & productivity with two key training strategies.
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1.2KInsights From Our EditorsDo This to Proactively Manage “Quiet Quitting”
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Sept. 14, 2022 “Quiet quitting” is a new name for an old...
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2.0KInsights From Our EditorsDos & Dont’s for Negotiating Job Offers
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD June 22, 2022 When negotiating job offers, you want to arrive at...
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2.3KPractice Management3 Independent Optometry Challenges I Met to Secure 30% Discount on Inventory & Better Manage Stress
Surmounting independent optometry's greatest challenges.
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783PodcastsHow to Use Customized Video Training for Staff
Using video to take training to the next level.
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1.8KInsights From Our EditorsDo This to Quickly Identify Disengaged New Hires
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Jan. 12, 2022 Hiring is in the top three issues facing practices...
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3.3KNews Briefs ArchiveCan You Ask a Job Applicant About Their Vaccination Status?
Do you have the legal right to ask job candidates about vaccination status?
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1.8KStaff ManagementThe Employee Performance Reviews Making Us More Profitable
Performance reviews that help power practice profitability.
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2.2KInsights From Our EditorsHow to Train Employees to Respond to Patient Questions & Requests
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 10, 2021 Patients come to your employees with many questions and...
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2.7KNews Briefs ArchiveWhat Are “Reasonable” COVID Accommodation Employee Requests?
What does "reasonable accommodation" mean in the COVID era?
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5.1KInsights From Our EditorsEmployee Attendance: How to Set Clear Policies that Lead to Easy Decisions
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD June 9, 2021 Practice culture is one of those phrases that people...
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1.4KNews Briefs ArchiveNew Comprehensive HR Management Service Launches
A new service to help you better hire and manage employees.
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3.6KInsights From Our EditorsAre You Knowingly (or Unknowingly) Violating Employment Law?
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD March 17, 2021 Employment law constantly changes. It’s important to stay up...
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2.8KStaff ManagementHR Helper: The Alliance with Expanded Staff Management Resources
A new set of tools to manage your employees.
