All employees Articles
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569Staff ManagementThe Employee Performance Reviews Making Us More Profitable
Performance reviews that help power practice profitability.
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4.3KPractice ManagementThe 4 Most Likely Ways Your Practice Will Get Into Legal Trouble
Protecting your practice from costly lawsuits.
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1.2KStaff Management3 Efficiency Improvements that Enabled Us to See 2-3 More Patients Per Day
Creating happier patients & a better-run office.
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2.2KStaff Management4 Ways I Established Trust With Staff to Build a $1 Million+ Practice
The bonds of trust that grew a $1 million+ practice.
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1.2KInsights From Our EditorsHow to Train Employees to Respond to Patient Questions & Requests
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 10, 2021 Patients come to your employees with many questions and...
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1.5KStaff ManagementHow I Gained “Traction” to Spur 30% Year-Over-Year Practice Growth
Strategies that empower significant practice growth.
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2.3KInsights From Our EditorsHow to Retain Your Team During “The Great Resignation”
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Sept. 22, 2021 Employment opportunities have opened up, making it harder for...
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1.2KStaff Management6 Ways I Cultivate a High-Performing Staff
Developing the employees your patients & practice need.
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1.6KStaff Management7 Steps to a Successful Associate OD Hire
Making it more likely you choose the right associate OD.
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1.6KStaff Management4 Trainings Helping Our Youngest Employees Succeed
Giving your youngest employees what they need to succeed.
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2.3KInsights From Our EditorsHow to Identify & Retain Your Top-Performing Employees
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD August 25, 2021 If you have noticed that it’s getting harder to...
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2.6KStaff Management3 Ways to Stop Star Employees from Leaving for Post-Pandemic Job Opportunities
Holding onto your most valuable employees long-term.
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1.5KInsights From Our EditorsKeys to Improving Staff Productivity & Retention
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD August 18, 2021 Over the last year our practices have made many...
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2.2KStaff Management5 Steps to Righting Employee Performance
Safeguarding patient care & moving employees toward greatness.
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2.0KPractice ManagementCulture Reigns: How I Am Spurring 12% Year-over-Year Growth
Creating a positive & profitable practice culture.
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1.7KStaff Management5 Ways to Find Skills Gaps in Your Staff & Create a Plan to Fill Them
Ensuring staff is ready to exceed patients' expectations.
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3.3KInsights From Our EditorsEmployee Attendance: How to Set Clear Policies that Lead to Easy Decisions
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD June 9, 2021 Practice culture is one of those phrases that people...
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1.3KStaff ManagementThe New On-Demand HR Help Providing Essential Support for Practices
A new service offering key HR support to ODs.
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1.4KStaff Management5 Steps to Hire for Attitude
The difference the right attitude in employees makes.
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1.7KStaff ManagementMy 5 Most Valuable Staff Training Resources & Approaches
Tactics to create your ideal team.
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1.9KStaff Management5 Staff Training Tips from a Practice with an Average Employee Retention Rate of 10+ Years
Making turning training into a value-add for employees.
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2.9KStaff Management5 Ways to Achieve a Fully Vaccinated Staff
By Pamela Miller, OD, FAAO, JD, FNAP April 28, 2021 Vaccine hesitancy is common. A recent NPR/Marist poll found that one in...
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2.0KPractice Management3 Keys to Create a 5-Year Growth Plan for Your Practice
Creating a winning growth plan, including how to set goals with staff.
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1.8KPractice ManagementThe 3 Areas of Continuous Improvement that Are Building My Practice
How to do ever better for patients while building profitability.
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2.9KStaff ManagementThe 3 Most Important Things I Do to Train My Staff
Training employees to better serve patients better while increasing practice revenues.
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3.2KInsights From Our EditorsAre You Knowingly (or Unknowingly) Violating Employment Law?
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD March 17, 2021 Employment law constantly changes. It’s important to stay up...
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2.8KStaff ManagementThe Staff Bonus Plan that Helped Build a $1 Million+ Practice
Implementing bonus plans to increase employee morale & increase revenues.
