All employees Articles
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1.9KStaff ManagementHow I Gained “Traction” to Spur 30% Year-Over-Year Practice Growth
Strategies that empower significant practice growth.
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2.6KStaff Management4 Ways I Established Trust With Staff to Build a $1 Million+ Practice
The bonds of trust that grew a $1 million+ practice.
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926News Briefs ArchiveWhat You Need to Know About Likely Proposed Overtime Rule for Employers
Guidance on a new likely proposed rule from the Department of Labor.
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723Insights From Our Editors4 Trends Shaping Our Workplace
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 18, 2022 The workplace is changing, thanks to the pandemic and...
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525News Briefs ArchiveNew Marketplace-Based Employee Benefits Solution Launched
A solution to help you provide benefits to your employees.
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183Staff Management4 Ways to Follow Ted Lasso’s Lead to Create Engaged & Productive Employees
What Ted Lasso can teach us about creating a fun workplace.
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1.3KOffice EnvironmentThe Front-Desk Renovation Enabling 80% Self Check-In & 1 Fewer Employee
The front-desk transformation pleasing patient & improving efficiency.
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1.5KStaff ManagementThe Biannual Staff Meetings Powering a Practice with a $500+ Per Patient Revenue
Staff meetings that produce measurable results.
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1.7KPractice Management4 Things Ted Lasso Does That Our Practices Need to Do Too
Lessons in spurring your practice team to greatness.
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1.2KInsights From Our EditorsReader Survey Results: This Is How Many of You Close for Lunch
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD March 16, 2022 Closing for lunch can offer a nice midday break...
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2.5KStaff ManagementHow & Why a $3 Million+ Practice Trains All Employees with a Goal of Advancement
Putting your staff & practice on a trajectory toward success.
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1.3KPractice Management3 Strategies We Use to Overcome Independent Optometry’s 3 Toughest Challenges
By Miki Lyn Zilnicki, OD, FCOVD, and Jessica Licausi, OD, FAAO, FCOVD March 2, 2022 Sustaining a profitable independent practice is an...
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3.2KPractice Management3 Practice Mistakes Costing Me Thousands of Dollars that I Turned Around
Identifying & correcting dire management mistakes.
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1.5KInsights From Our EditorsHow to Determine If Staff Are Giving Away Money Via Unauthorized Write-Offs
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Feb. 23, 2022 Your staff may be giving away practice money through...
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1.5KInsights From Our EditorsWhen Are Employee Demands for More Money Worth Meeting?
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Feb. 16, 2022 In the midst of the Great Resignation, it’s an...
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555PodcastsHow to Use Customized Video Training for Staff
Using video to take training to the next level.
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2.1KInsights From Our Editors
How to Identify Your Most Valuable Employees
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Jan. 26, 2022 Do you know which employees are most valuable, or...
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2.3KStaff Management4 Mental Health Signs the Pandemic Is Getting to Your Staff & What to Do
Catching & helping mental health challenges in your practice.
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1.5KInsights From Our EditorsDo This to Quickly Identify Disengaged New Hires
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Jan. 12, 2022 Hiring is in the top three issues facing practices...
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8.6KPractice ManagementTony Hsieh’s Lessons for ODs: 4 Things the Late Zappos Co-Founder Can Teach Us
Tips from the Zappos co-founder on how to best serve patients & employees.
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3.0KNews Briefs ArchiveCan You Ask a Job Applicant About Their Vaccination Status?
Do you have the legal right to ask job candidates about vaccination status?
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4.6KPractice ManagementThe 4 Most Likely Ways Your Practice Will Get Into Legal Trouble
Protecting your practice from costly lawsuits.
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1.6KStaff ManagementThe Employee Performance Reviews Making Us More Profitable
Performance reviews that help power practice profitability.
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1.8KStaff Management3 Efficiency Improvements that Enabled Us to See 2-3 More Patients Per Day
Creating happier patients & a better-run office.
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1.9KInsights From Our EditorsHow to Train Employees to Respond to Patient Questions & Requests
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 10, 2021 Patients come to your employees with many questions and...
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2.9KInsights From Our EditorsHow to Retain Your Team During “The Great Resignation”
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Sept. 22, 2021 Employment opportunities have opened up, making it harder for...
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1.5KStaff Management6 Ways I Cultivate a High-Performing Staff
Developing the employees your patients & practice need.
