By Selina R. McGee, OD, FAAO March 3, 2021 Your patients and your business depend on a well-trained staff. To ensure my...
By Justin Manning, OD, MPH, FAAO, and Dani Manning, GCDF, CCSP, Executive Coach Feb. 24, 2021 One of the most impactful goals...
New educational resources for you & your staff.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Feb. 24, 2021 Replacing a high-performing employee, who has voluntarily vacated their...
New guidance on how to keep your employees safe during COVID.
By Jessica Goldman, OD Feb. 3, 2021 My mother, who was a nurse, once told me, “If you go to the hospital,...
Tips from the Zappos co-founder on how to best serve patients & employees.
Developing staff for better-served patients & a more profitable practice.
Tips for building a team likely to stick with you for many years.
Sponsored Content By Andre Lenoir, OD Dec. 9, 2020 Your employees are your greatest resource. As a practice owner for the last...
Giving employees what they need to serve patients during a challenging time.
Tips for making your employees feel safe about coming to work during the pandemic.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Oct. 21, 2020 The pandemic has been a stressful time. Working in...
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD: Many schedule changes in practices have occurred due to the need to...
Ideas for boosting the performance of your employees.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Sept. 16, 2020 Hiring new employees can be stressful. An unsuccessful outcome...
By Jennifer L. Stewart, OD August 5, 2020 The pandemic has required our practices to implement new safety protocols, including social distancing...
Strategies to maintain a cohesive, engaged staff in a crisis.
Health insurance decisions for you and your employees.
Tips for making your PPP money have the greatest impact.
Inside one doctor's decision to furlough staff.
Why & how one OD is retaining his staff during the crisis.
Tips to help you train with limited resources.
By Mesheca C. Bunyon, OD March 18, 2020 Your employees are the reason patients will return to, or avoid, your office. If...
Tips for building the best-possible staff.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Feb. 12, 2020 Much has been written about spurring productivity in business....
Management mishaps to steer clear of.