Spotlighting core values to improve care & profitability.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Nov. 30, 2022 Engagement for both team members and patients is essential...
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Oct. 12, 2022 If a high-performing employee asks for a wage increase,...
Understanding how different personalities respond to expectations.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Sept. 14, 2022 “Quiet quitting” is a new name for an old...
What Ted Lasso can teach us about creating a fun workplace.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Jan. 12, 2022 Hiring is in the top three issues facing practices...
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Oct. 20, 2021 You may be falling short as practice leader in...
Sponsored Content By Andre Lenoir, OD Dec. 9, 2020 Your employees are your greatest resource. As a practice owner for the last...
Setting goals to improve patients' time in your office.
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Oct. 21, 2020 The pandemic has been a stressful time. Working in...
Strategies to maintain a cohesive, engaged staff in a crisis.
Tips for creating a satisfied, long-term workforce.