The important role played by EQ in retaining patients long-term.
Building patient relationships that prime your practice for growth.
What parents need to know about Ortho-K vs. other myopia management.
The best way to inform patients of potentially upsetting news.
Building bonds that create an abundance of returning patients.
Creating office experiences that make families want to return.
Approaching patient interactions with greater emotional intelligence.
Delivering patient education that improves both care & profitability.
Conversations with parents that can change a practice's growth trajectory.
Helping patients relax to create better, more profitable office visits.
Actions to take to keep patients coming back for more.
Office environment changes that spur optical sales & new appointments.
Using a healthcare registry to deliver patient-centered care.
Creating lifelong patients who are loyal to your practice.
The front-desk transformation pleasing patient & improving efficiency.
Strategies that make good patient outcomes more likely.
Conversations that move the needle on care & profitability.
Learning exactly what your patients experience in your office.
An easy way to bring care & eyewear to patients in need.
Practice-building conversations with patients.
Capturing a tremendous practice-building opportunity.
Improving patient experience and office morale.
Practice changes that improved care while driving revenues.
Asking the right questions in the exam room to bring in new patients.
Prescribing from the chair to increase patient satisfaction & eyewear capture rate.
Getting patients to follow treatment plans to improve care & increase profitability.
What the eyes & body tell us about patient emotions.