Improvements that can make your practice much more competitive.
Using lessons from outside of optometry to provide better care & spur practice growth.
Tips on reducing glasses remakes to ensure patients' expectations are exceeded.
Giving employees what they need to serve patients during a challenging time.
Learn how to exceed patient expectations and generate friends & family referrals.
How you can continue to wow patients during a turbulent time.
The huge impact a small gesture can make.
Tips for building the optical team you need.
Turning around negative patient experiences.