All customer experience Articles
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2.2KPractice ManagementWhat Disney Knows that My Practice Benefited from Learning
The powerful model for customer service provided by Disney.
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2.0KNews Briefs ArchiveWarby Parker’s Co-Founder: Why WP Is Opening In-House Labs & the Company’s Long-Term Goals
Insights from Warby Parker's Co-Founder & Co-CEO.
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1.8KPatient ExperienceDo These 3 Things to Map Your Patients’ Journey & Transform Their Experience in Your Office
Learning exactly what your patients experience in your office.
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5.1KInsights From Our Editors5 Reasons You’re Falling Behind in Patient Experience
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD June 12, 2019 Your patients deserve both great care and a great...
