All business continuity Articles
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903Insights From Our EditorsRule Changes: PPP Loan Forgiveness Update
By Mark Wright, OD, Professional Editor, Review of Optometric Business July 1, 2020 The Small Business Administration (SBA) updated its forgiveness guidelines...
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215News Briefs ArchiveNew COVID-19 Business Continuity Resources Available
Helpful resources to operate your practice successfully during the pandemic.
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2.1KPractice ManagementThe 2 Keys to Creating a Strong Shutdown Recovery
The crucial factors impacting your practice's capacity to recover from the shutdown.
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697Practice ManagementMaking Up for Lost Time: The Key Changes Fueling My Practice’s Shutdown Recovery
By Maria Sampalis, OD July 1, 2020 After months of practice closures, your patients need you–and you need them. With patients returning...
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4.4KInsights From Our EditorsAn Employee Has Caught COVID-19: What Do I Do?
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD June 24, 2020 With all states now open for business, people are...
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6.1KInsights From Our Editors5 Post COVID-19 Megatrends: Which Are Here to Stay?
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD June 17, 2020 Many disruptive trends were accelerated by the pandemic. Years...
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3.2KStaff ManagementTraining Staff for the New Normal: Essential Points to Cover
Staff training actions to put on your immediate agenda.
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3.1KPractice ManagementRecouping Lost Revenues: A Few Strategies We Are Implementing
By Ian G. Whipple, OD June 17, 2020 The COVID-19 practice shutdowns, which typically lasted at least two months, have taken a...
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1.7KOffice EnvironmentPreventing Patient-Flow Bottlenecks & Other New Priorities
Tips for keeping a smooth-running post-pandemic office.
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4.5KOffice EnvironmentThe Sterilization Technology My Practice Has Added
A system to easily--and dependably--sanitize your office.
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4.1KInsights From Our EditorsRecovering Revenue Lost During the Shutdown: Managing the Patient Backlog
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD June 10, 2020 The COVID-19 shutdown resulted in significant revenue loss. Here...
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1.4KDoctor Patient RelationsHow Well Is Your New Exam-Room Experience Working for Patients?
Creating a safe & comfortable exam-room experience.
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3.3KPractice ManagementPost-Pandemic Shopko Optical: Our Approach to Reopening
By Kirk Lauterback COO, Shopko Optical June 10, 2020 It’s no secret that our lives have changed radically in the wake of...
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1.6KNews Briefs ArchiveSurvey Findings: How Likely are Consumers to Return to Physical Eyewear Retail Stores?
New information on likelihood of consumers to visit your optical shop.
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3.1KInsights From Our EditorsMore Lessons Learned in the First Days After Reopening
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD June 3, 2020 The lessons continue on what patients, support staff and...
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2.4KPractice ManagementReopening: My Staff Communication & Safety Investment
Key messages to communicate to staff and tips on keeping the office safe.
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1.6KNews Briefs ArchiveCOVID-19 ECP Impact Survey Results: Patient Volume & New Office Protocols
How your practice & patients are managing the new normal.
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860WebinarThe Effects of COVID-19 on Vision
A webinar to help you better care for patients' eyes during the COVID-19 crisis.
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1.7KPatient ExperienceOur New Patient Experience & Optical Shopping Process
By Michael Kling, OD June 3, 2020 As we reopen our practices, our patients’ experience has changed, including their time in our...
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2.6KOphthalmic LensesPost-Pandemic Revenue Generation: The Eyewear I Will Be Promoting
The eyewear many of your patients need right now.
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4.2KInsights From Our EditorsLessons Learned From the First Days After Reopening
By Mark Wright, OD, FCOVD and Carole Burns, OD, FCOVD May 27, 2020 Reopening practices after the COVID-19 shutdown can come with...
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3.9KPractice ManagementScaling the Needs of Reopening to the Capabilities of a Small Practice
What challenges of reopening mean to a small practice.
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1.5KNews Briefs ArchiveWebinar: How COVID-19 Is Impacting Consumers & Vision
What your patients want & expect in the post-pandemic world.
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4.4KPractice ManagementReopening Ramp-Up: Our New Procedures & Protocols
How one doctor is changing his office flow and patient experience.
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13.1KPractice ManagementCOVID-19 Practice Survival Center: Help from ROB & Beyond–Updated Weekly
A compendium of articles, updated weekly, from Review of Optometric Business and other Jobson publications, along with resources from industry partners, and...
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1.7KNews Briefs ArchiveNew Resources to Help Your Practice Recover from the COVID-19 Shutdown
Helpful resources to get you through the coming months.
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998Doctor Patient RelationsEmotions Behind the Mask: Using Eyes & Body Language to Gauge Patient Reactions
What the eyes & body tell us about patient emotions.
