July 28, 2021
Learn from the experts how to communicate with patients about dry eye and its treatments in this new Dry Eye Resource Center series of videos sponsored by CareCredit. Just released by Review of Optometric Business, the series of three videos covers: 1) Best Practices for Presenting Dry Eye Treatments to Patients, 2) Ensuring Patient Compliance and Commitment and 3) Dry Eye Tips from the Front Lines.
In the first video, Jobson Editor John Sailer interviews the director of Dry Eye University and Dry Eye Partners, Patti Barkey, COE, Chief Administrative Officer of Bowden Eye & Associates in Jacksonville, Fla. Based on her extensive dry eye experience, she shares techniques for discussing the condition with patients and initial treatment options. Viewers can learn her best practices that result in a high treatment acceptance rate.
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The second interview is with Vin Dang, OD, FAAO, Dry Eye Clinic Director of Empire Eye & Laser Center in Bakersfield, Calif., who explains how to ensure patient commitment from the start by treating them like family. With an entire staff that is well versed in dry eye treatment options, Dr. Dang enables patients to be comfortable with long-term care for this chronic condition.
Joining Barkey in the third video is her associate, Courtney Anderson, Patient Coordinator of Bowden Eye & Associates. Together they share front-line tips they’ve developed over the years. Learn how to achieve long-term patient satisfaction in your practice by incorporating these techniques for starting the process off right with a well-informed patient.
Visit the Dry Eye Resource Center HERE to view all three videos and more.