Gina M. Wesley, OD, MS, FAAO: Enhancing Patient Experience
Gina M. Wesley, OD, MS, FAAO
Develop a Specialty in Multifocal Contact Lenses
Patient Financing: Your Second-Pair Sales Tool
Delegate Tasks to Staff for Greater Efficiency and Profitability
Improve Communication in a Pediatric Eye Exam
Educate Patients to Promote the Value of Your Products and Services
Key Marketing Tool: Local Media Appearances
Patient Comfort: The Little Stuff Pays Off Big Time
April L. Jasper, OD, FAAO: Capturing Efficiencies
April L. Jasper, OD, FAAO
Use EHR to Enhance the Patient Experience
Capturing Cost Savings with EHR
The Purchase Tipping Point: Eyeglasses Warranty
Plan How You Shop for New Office Space
Deliver Great Service with Staff Policies Based on Your Mission Statement
Patient Testimonials: Your Best Advertisement
Pamela Miller, OD, FAAO, JD
Pamela Miller, OD, FAAO, JD
Is Your Malpractice Coverage Adequate?
Vendor Agreements: Understand Terms, Adjust Practice Policies
Make Your Office Harassment-Free: The How-To’s
Manage Angry Patients: Avoid Lawsuits
Protect Your Patients–and Your Practice–When Treating Minors
Make Your Office HIPAA-Compliant
