Patient Experience

Patient Path to Purchase: Facilitate Enhanced Patient Experience

 

Patients, who also are consumers who make buying decisions for themselves and their families, pass through six steps in making a purchasing decision. In health care, this is commonly called “the patient path to purchase.”

This five-part series of articles that examines each of these six steps.

How Consumers Research Optical Products and Treatment Options

Click here to download the Article 1.

 

How Consumers Research Providers

Click here to download Article 2.

How Consumers Do Additional Research on Treatments, Products & Providers
Click here to download Article 3.

How Consumers Research Payment Options & Consider Finances

Click here to download Article 4. 

 

 

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And join more than 35,000 optometric colleagues who have made Review of Optometric Business their daily business advisor.