News Briefs Archive

New Resources to Help Your Practice Recover from the COVID-19 Shutdown

May 21, 2020

As part of ABB Optical Group’s (ABB) continued efforts to assist eyecare professionals (ECPs) as they recover lost business, the company has introduced the ABB Revitalize initiative with services, special offers and other resources to help support ECPs nationwide, offering them options designed to help them to return stronger than before.

ABB Revitalize includes special offers to help ECPs with reopening their doors and increasing patient satisfaction and retention both now and long term:

  • Through ABB Business Solutions, customers can sign up for ABB Analyze, the practice performance dashboard software, ABB Verify, the managed care and benefits patient outreach tool, and EyecareLive, ABB’s recently added telemedicine business solution, all at no cost for 60 days.
    Editor’s note: Click HERE to read an article produced by EyecareLive with telemedicine tips.
  • ABB’s Yourlens online ordering platform and ABB AutoShip, the company’s contact lens subscription service, remain available to customers at no cost. Both solutions can help ECPs provide convenient online ordering options for patients.
  • ABB Contact Lens is extending free direct-to-patient shipping on orders of two boxes or more of qualifying products through June 30+. For a limited time, independent ECP customers* will receive an additional 30-day terms from the normal due date on certain qualifying purchases.
  • ABB Specialty Vision Products customers may take advantage of a free HydraPEG coating on one pair of any ABB-manufactured Contamac materials and extended warranties on all ABB specialty product designs.

Along with the offers, and in collaboration with industry leaders, ABB Revitalize features seven steps recommended to ECPs who are seeking to successfully reopen their offices. The suggested recommendations include steps on staying informed, enhancing practice patient and safety, documenting protocols and processes, communicating with patients, expanding methods of care, tracking and measuring performance and planning for the future.

“We want all ECPs to know that we at ABB are here to help, regardless of which phase of recovery a practice is in, and we’ll be here to make them stronger once they have recovered. With ABB Revitalize, customers will have access to strategic insights, intuitive resources and special offerings to help them grow revenue and reduce expenses. This isn’t about just recovery. This is about being even stronger than before,” says ABB Chief Executive Officer Tom Burke.

For more information on ABB Revitalize and to sign up for special offers, visit the newly launched web site at abboptical.com. ABB customers can also reach out to their account manager or call 800.852.8089 to learn more.

+ Qualifying products can be found at the ABB ECP Virtual Resource Center, located on abboptical.com.
*The definition of an Independent Eye Care Practitioner for the purposes of this offering shall be at the sole discretion of ABB Optical Group, and is limited to those customers in good standing.

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