The Optometric Minute

My 3 Most Important Staff Management Improvements

Sept. 9, 2020

Support staff are as important, or even more important, than doctors in ensuring a practice’s success. Ken Krivacic, OD, MBA, shares how his employees are prepared to both serve patients and help grow profitability, including three big ways he helped his staff get even better at what they do.

Ken Krivacic, OD, MBA, practices at Las Colinas Vision Center in Irving, Texas. To contact him: kkrivacic@aol.com.

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