MANAGING BY THE NUMBERS: Make decisions that make you money

Tracking your metrics effectively is essential to a profitable practice that is capable of providing superior patient care. Here are stories from successful practice owners who have found the ideal dashboard-management system to meet their needs.

The Dashboard Management Technology Keeping My Practice Profitably on Track
By Chris Cheyne, OD
Your practice’s key metrics are a bellwether for how well you are serving patients and how well you are boosting profitability. My practice has found dashboard management technology that ensures we always know where we stand with our most important metrics. This helps us to both set and meet our goals, enabling our continued success. >>READ MORE>>
 
The Technology Helping Me Spur Staff to Greater Patient Service & Sales
By Kimberly K. Friedman, OD, FAAO
Your staff can do great things for your patients and practice with the right guidance. It becomes easier to provide that guidance when you can efficiently track your practice’s key metrics. Here is how I’m using dashboard management technology to help me create a better practice for patients while growing revenues. >>READ MORE>> 
 
How to Track Metrics to Achieve a Strong Shutdown Recovery
By Michael Kling, OD
Practice closures due to the coronavirus wreaked havoc on all of our practices. One of the keys to a strong recovery will be careful tracking of practice metrics. Here is my practice’s approach to ensuring our most important indicators for success are trending in the right direction. >>READ MORE>>

 
How to Use a Data Dashboard to Manage & Grow Professionally
By Susan Keene, OD
I began practice with the expectation that I would provide clinical care on a full-time basis. Opportunities arose to become a practice owner, and I found that I very much enjoyed the business aspects of optometry, in addition to providing clinical care. >>Read More>>
 
Analysis, Creativity and Hard Work: How We Added $1 Million in Optical Revenues
By Brien Shea
Two years ago, I came to Westminster Eyecare Associates in Providence, R.I., to increase profitability and efficiency. I found a unique set of circumstances and challenges. The patient base encompasses all ages, over 90 percent is Hispanic, and 70-80 percent have a form of insurance, commonly state-funded. Also, the practice was set up for high-volume, with seven ODs and a staff of 55 providing 32,000 exams a year. >>Read more>>
 
Revenue per Exam: How I Track Metrics and Manage By Them
By Lorie Lippiatt, OD
Each morning, there are three things I look at: the weather, my news feed and my EDGEPro metrics. Metrics have become a way of life. When I check my EDGEPro dashboard, I first look at the business overview. I look at total revenue for the period, then drill down to clinic revenue and optical revenue.
>>Read More>>
 

How to Analyze Capture Rates to Enhance Profits & Manage Effectively
By Jennifer L. Stewart, OD
Capture rate is a key performance indicator (KPI) in managing an optometric practice. It reflects the health of our practice and literally tells us how we’re doing. Being able to drill down into a number of aspects of capture rate also can provide great growth strategies. >>Read More>>

 

To Understand Profitability, Differentiate Clinical vs. Optical Revenues
By Brandon Blaker, OD
Practice profitability is best measured by revenue per patient exam, but this key performance indicator (KPI) has two aspects, revenue from the exam and revenue from the optical. To truly know if you are profitable, you need to differentiate these two and drill down into each one. >>Read More>>

 
How to Analyze Profitability by Segmenting Clinical & Optical Revenues
Video featuring Brandon Blaker, OD
Dashboard management technology can help practice owners drill down to analyze the performance of individual doctors and opticians, and then provide training to improve both segments of the practice. Brandon Blaker, OD, describes how he segments clinical and optical performance metrics with EDGEPro by GPN Technologies and addresses challenge areas to increase profitability and practice value. >>View video>>
 
Using Dashboard Management Technology to Increase Practice Value
Video featuring Brandon Blaker, OD
When you attempt to sell your practice, prospective buyers will want to know the details of your current revenue generation and expenses. They also will want to know the potential for growth in profitability after the sale. Here is how dashboard management, powered by a system like EDGEPro by GPN Technologies, can help you get on top of your key metrics, and boost your practice sale price. >>View video>>
 
How to Expand Your Optical & Track Revenue Growth
Video featuring Jennifer Stewart, OD
Expanding your optical selling space, even if you feature the same eyewear inventory, can significantly drive up optical sales. A dashboard management system, such as EDGEPro by GPN Technologies, enables you to track optical sales and drill down into various aspects to fine-tune your inventory and expand with an informed and data-driven strategy. Jennifer Stewart, OD, shares her experience with an optical expansion guided by dashboard management that led to dramatic sales growth. >>View video>>
 
 
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