Lessons Learned: Managing Multiple Locations

Sept. 30, 2015: Ryan Powell, OD, the owner of Insight Eyecare Specialties, applies principles learned outside optometry in managing eight locations with 10 ODs. To understand how your entire business is doing, he says, examine the individual performances of each location. See what’s working well, and then replicate that at under-performing locations. Also, maintain standards across all locations, but be flexible in allowing each location to define its own practice culture.