The last year changed how we approach the patient experience and office safety protocols. To help eyecare providers create a strong recovery and a more resilient practice, we will be presenting the CareCredit-sponsored six-part series, Insights to Impact, over the next several months. Mark Wright, OD, FCOVD, professional editor of Review of Optometric Business, offers a preview of the upcoming articles and podcasts.
|Introduction to Insights to Impact – Video||Dr. Wright with details on the upcoming features of the Insights to Action series. Read 6 Guides to Bouncing Back Stronger from the Pandemic Here.|
|Part I: How I Am Powering Medical Eyecare Service Growth & Pandemic Survival
One area of practice that has grown consistently over the last decade within optometry practices is medical care. Matthew Ward, OD, will show us how we can do this even better. He discusses how to create a practice that can withstand marketplace challenges, how to grow the opportunity for enhanced care, how to help patients pay for the care they need, how to establish practice differentiators and how to market effectively to patients. Read Now.
|Part II: Creating a Winning Patient Experience for a Pandemic–and Well Beyond
The Coronavirus pandemic taught practice owners how important it is to make patients feel safe and secure, all the while delivering a memorably pleasant experience. Justin Manning, OD, MPH, FAAO, shows us how to create a patient experience that can withstand even a pandemic, and the important role a tool like patient financing plays in enhancing each patient’s time in your office. Read Now.
Insights to Impact is pleased to bring you extended content via a series of podcasts ! Click below to listen to the podcasts as Dr. Mark Wright explores more on these topics with the authors!
LISTEN TO THE PODCAST SERIES:
|Dr. Mark Wright and Dr. Justin Manning
|Dr. Mark Wright and Dr. Matthew Ward
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