Nov. 20, 2019
Dashboard management technology can help practice owners drill down to analyze the performance of individual doctors and opticians, and then provide training to improve both segments of the practice. Brandon Blaker, OD, describes how he segments clinical and optical performance metrics with EDGEPro by GPN Technologies and addresses challenge areas to increase profitability and practice value.
DIFFERENTIATE CLINIC FROM OPTICAL. Segment clinical and optical revenues, then drill down into individual OD and optician performance metrics. Weak performance can indicate communication gaps and lost opportunities.
SET SPECIFIC GOALS. Dashboard technology, like EDGEPro by GPN Technologies, makes it easy to set specific goals like increasing the capture rates of AR, Transitions or premium PALs sold.
DATA-BASED TRAINING. Identify ODs and staff with top capture rates, then deploy them to share best practices with their peers. Use data to tailor training and maximize capture rates and profits.