FocalCenter has introduced its web site, www.focalCenter.com. The site which was designed to be easy to navigate and user-friendly, is an information platform for eyecareScore–focalCenter’s standardized feedback solution for eyecare, eyewear and managed care providers. The site aims to inform users of the features, benefits and effectiveness of eyecareScore. Visitors can gain an understanding of the rationale for use, relevance to their business and potential usefulness of this tool for eyecare stakeholders.
“Our site offers background on the need for feedback measurement and is a site for eyecare stakeholders to learn about best practices in patient experience metrics,” says Ron Krefman, OD, FAAO, founder and CEO of focalCenter. “As a web-based solution, the site automates and simplifies the process for subscribing to the feedback tools and benchmarking built into eyecareScore, and serves as the host for administering feedback and for the reporting portal for viewing and analyzing patient experience results,” adds Krefman.
Viewers can learn about the main features of eyecareScore with a series of screen shots and short videos to help become acquainted with the application, its functionality and intended ease of use. There are calculators to determine the Return On Investment (ROI) and the margin of error a user can expect by subscribing to eyecareScore.
A free trial is offered allowing users to click for access to the dashboard reports and benchmarks. The new web site will also ultimately serve as a basis for learning insights on best practices for feedback management.
For more information: e-mail info@focalcenter.com or visit: Website: http://www.focalcenter.com.
