Patient Experience

How Consumers Make an Optical Purchase

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>>Click HERE, or the image above, to download “How Consumers Make an Optical Purchase>>

Patients/consumers go through six steps in making a purchasing decision. In healthcare this is commonly called the “path to purchase.” This series of articles examines each of those steps, with the goal that understanding, engineering and enhancing the patient experience will put the ECP and practice on a path to clinical excellence and financial success. In this final article in the series, we look at how consumers make an optometry/optical purchase. >>READ MORE>>

Click HERE to read Part 1: How Consumers Research Optical Products & Treatment Options

Click HERE to read Part 2: How Consumers Research Providers

Click HERE to read Part 3: How Consumers Do Additional Research on Treatments, Products & Providers

Click HERE to read Part 4: How Consumers Research Payment Options & Consider Finances

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And join more than 25,000 optometric colleagues who have made Review of Optometric Business their daily business advisor.
YOUR EMAIL
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Subscribe Today for Free...
And join more than 35,000 optometric colleagues who have made Review of Optometric Business their daily business advisor.
Subscribe Today for Free...
And join more than 35,000 optometric colleagues who have made Review of Optometric Business their daily business advisor.