Staff Management
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10.8K4 Staff Training Resources
Materials to help you better train your staff.
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10.3KQuiz: How Well Do You Understand Millennials in Optometry?
Find out what you know about working with Millennials.
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6.2KEmployee Exit Interview: How & Why to Do It
Exit interviews of out-going employees shows you areas for improvement.
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1.8KWhy to Create a Staff Hierarchy & How to Do It
How a staff hierarchy makes for a better practice.
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4.6KWhat It Takes to Achieve Productive Staff Meetings
By Linda Conlin Licensed Optician Feb. 14, 2018 Your staff meetings can prime your practice for greater patient service and profitability–if they’re...
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4.3K3 Keys to Create a Practice that Runs Profitably Without You
Freeing up your time with better delegation.
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6.0K3 Things a Practice Manager Can Do For You
Why a practice manager may be exactly what you need.
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4.3KWhen & Why to Hire a Practice Director
By Adam DePoe, OD Jan. 10, 2018 There comes a time when a practice owner realizes they aren’t able to keep up...
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4.8K6 Ways to Fine-Tune Your Employee Benefits Package
Advice on managing your employees' vacation time.
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6.6KHow One Doctor Empowered Staff to Grow the Practice 187% in 6 Years
Tips for motivating staff to help your practice grow.
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8.3KHow to Retain a Star Employee Who is Wooed by a Competitor
How to keep your best employees from getting lured away.
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6.5KWhen to Hire an Associate OD and How to Do It
The best way to add an associate to your practice.
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Employee Performance Turnaround Guide
How to improve employee work performance & better patient service.
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4.3KWhy & How to Fund Your Staff’s Optical Education
Invest in educating employees & better patient care.
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4.8KTop Ways to Create a More Positive & Productive Staff
Strategies for making employees-and patients--happier.
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5.3K13 Steps to More Effective Staff Meetings
Tips for more powerful staff meetings.
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38.8KAssociate OD Compensation: Set a Competitive Salary with a Revenue Percentage System
Why paying your associates more is a win-win.
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10.8KAnswers to Your Toughest Patient Questions
Train staff to address patients' top questions.
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Delegate to Grow…But Take Precautions to Protect Your Practice
Here's how to protect yourself as delegate to support staff.
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12.0K3 Ways to Encourage Employees to Take Initiative
Empower employees to better your practice.
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8.7KDevelop a New-Hire Training System for Staff Consistency
By Peter J. Cass August 9, 2017 Satisfied patients who return and refer others, and the retention of employees, are two separate...
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Can Personality Assessments Help You Better Serve Patients?
Your employees have distinct personalities. Learn how best to work with them.
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3.5KCreate a Practice Culture that is Patient-Centered and Profitable
Create a caring & profitable practice culture.
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4.5KReplace Micro-Management with Staff Empowerment
By Colleen Hannegan, ABOC, CPO July 12, 2017 A great manager trains and delegates to employees in a way that encourages them...
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4.2KSuccess in Training: Implement an Onboarding System for New ODs
By Suzanne LaKamp, OD, FAAO July 5, 2017 When an OD joins a practice, there is a learning curve. The doctor must...
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6.8KEmpower Your Staff to Increase Efficiency & Profitability
By Peter J. Cass, OD June 14, 2017 Your staff can be the engine that drives your practice’s efficiency. They work for...
