Keys to making your part-time employees feel valued--so they stick with you.
Steps to protect your employees & practice.
Strategies to profitably add a new associate OD.
How NOT to let staff repel patients on the phone.
A strategy for determining when you should add employees.
Tips for more powerful staff meetings.
Tips for creating a staff that's ready to better serve patients.
Find out how well your staff is doing for your patients & practice.
Why to give staff feedback on an ongoing basis.
What you need to know about creating & using KPIs.
By Tami Hagemeyer, ABOC, FNAO May 23, 2018 There is a collective practice personality you and your staff communicate to patients. Here’s...
How to pull off an effective planning session with staff.
Investing in new employees pays off.
Materials to help you better train your staff.
Find out what you know about working with Millennials.
Exit interviews of out-going employees shows you areas for improvement.
How a staff hierarchy makes for a better practice.
By Linda Conlin Licensed Optician Feb. 14, 2018 Your staff meetings can prime your practice for greater patient service and profitability–if they’re...
Freeing up your time with better delegation.
Why a practice manager may be exactly what you need.
By Adam DePoe, OD Jan. 10, 2018 There comes a time when a practice owner realizes they aren’t able to keep up...
Advice on managing your employees' vacation time.
Tips for motivating staff to help your practice grow.
How to keep your best employees from getting lured away.
The best way to add an associate to your practice.
How to improve employee work performance & better patient service.
Invest in educating employees & better patient care.