Staff Management
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1.9KHow I Gained “Traction” to Spur 30% Year-Over-Year Practice Growth
Strategies that empower significant practice growth.
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2.6K4 Ways I Established Trust With Staff to Build a $1 Million+ Practice
The bonds of trust that grew a $1 million+ practice.
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1794 Ways to Follow Ted Lasso’s Lead to Create Engaged & Productive Employees
What Ted Lasso can teach us about creating a fun workplace.
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761A 3 Million+ Practice’s Scribe Experiment
How one scribe evolved into a new team of employees.
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1.5KThe Biannual Staff Meetings Powering a Practice with a $500+ Per Patient Revenue
Staff meetings that produce measurable results.
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2.5KHow & Why a $3 Million+ Practice Trains All Employees with a Goal of Advancement
Putting your staff & practice on a trajectory toward success.
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2.6KHow I Boosted My Practice’s Efficiency 25+% By Moving 3 Staff Positions Offsite
The big gains you can realize from remote positions.
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2.5KThe Culture that Built a Practice with 18.5% Year-Over-Year Net Profit Growth for the Last 5 Years
Creating a culture that spurs better care & profitability.
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2.3K4 Mental Health Signs the Pandemic Is Getting to Your Staff & What to Do
Catching & helping mental health challenges in your practice.
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8.6KTony Hsieh’s Lessons for ODs: 4 Things the Late Zappos Co-Founder Can Teach Us
Tips from the Zappos co-founder on how to best serve patients & employees.
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1.6KThe Employee Performance Reviews Making Us More Profitable
Performance reviews that help power practice profitability.
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1.8K3 Efficiency Improvements that Enabled Us to See 2-3 More Patients Per Day
Creating happier patients & a better-run office.
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1.5K6 Ways I Cultivate a High-Performing Staff
Developing the employees your patients & practice need.
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2.0K7 Steps to a Successful Associate OD Hire
Making it more likely you choose the right associate OD.
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2.1K4 Trainings Helping Our Youngest Employees Succeed
Giving your youngest employees what they need to succeed.
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2.9K3 Ways to Stop Star Employees from Leaving for Post-Pandemic Job Opportunities
Holding onto your most valuable employees long-term.
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2.5K5 Steps to Righting Employee Performance
Safeguarding patient care & moving employees toward greatness.
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2.6KCulture Reigns: How I Am Spurring 12% Year-over-Year Growth
Creating a positive & profitable practice culture.
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4.8KCOVID Vaccine: Can You Require Employees to Get It?
Points to explore before requiring employees to be vaccinated.
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2.0K5 Ways to Find Skills Gaps in Your Staff & Create a Plan to Fill Them
Ensuring staff is ready to exceed patients' expectations.
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1.7KThe New On-Demand HR Help Providing Essential Support for Practices
A new service offering key HR support to ODs.
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1.7K5 Steps to Hire for Attitude
The difference the right attitude in employees makes.
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2.0KMy 5 Most Valuable Staff Training Resources & Approaches
Tactics to create your ideal team.
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2.1K5 Staff Training Tips from a Practice with an Average Employee Retention Rate of 10+ Years
Making turning training into a value-add for employees.
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3.2K5 Ways to Achieve a Fully Vaccinated Staff
By Pamela Miller, OD, FAAO, JD, FNAP April 28, 2021 Vaccine hesitancy is common. A recent NPR/Marist poll found that one in...
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3.2KThe 3 Most Important Things I Do to Train My Staff
Training employees to better serve patients better while increasing practice revenues.
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3.0KThe Staff Bonus Plan that Helped Build a $1 Million+ Practice
Implementing bonus plans to increase employee morale & increase revenues.
