Staff Management
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6075 Staff Training Tips from a Practice with an Average Employee Retention Rate of 10+ Years
By Susan Resnick, OD, FAAO, FSLS May 12, 2021 You have just hired your next team member; one you selected based on...
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1.6K5 Ways to Achieve a Fully Vaccinated Staff
By Pamela Miller, OD, FAAO, JD, FNAP April 28, 2021 Vaccine hesitancy is common. A recent NPR/Marist poll found that one in...
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2.1KThe 3 Most Important Things I Do to Train My Staff
Training employees to better serve patients better while increasing practice revenues.
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2.2KThe Staff Bonus Plan that Helped Build a $1 Million+ Practice
Implementing bonus plans to increase employee morale & increase revenues.
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3.6KThe 3 Most Important Things I Do to Develop a Staff Powering 12% Annual Growth
Key actions to ensure a better-trained staff.
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3.1KCoaching Employees: The 6 Easy-to-Implement Steps to Doing It In Your Practice
The role coaching can play in creating your dream team.
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2.5KWhy I Launched My Own Training University–With Resources for Other Practices, Too
New educational resources for you & your staff.
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3.2KHow I Used Slower Days (Thanks, COVID!) to Retrain Staff
By Jessica Goldman, OD Feb. 3, 2021 My mother, who was a nurse, once told me, “If you go to the hospital,...
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4.5KTony Hsieh’s Lessons for ODs: 4 Things the Late Zappos Co-Founder Can Teach Us
Tips from the Zappos co-founder on how to best serve patients & employees.
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3.2KCOVID Vaccine: Can You Require Employees to Get It?
Points to explore before requiring employees to be vaccinated.
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4.4KThe 8 Most Important Things We Do to Develop Our Employees
Developing staff for better-served patients & a more profitable practice.
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5.5K8 Secrets to Retaining Employees for 15+ Years
Tips for building a team likely to stick with you for many years.
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2.8K6 Keys to a High-Performing, Long-Lasting Staff
Sponsored Content By Andre Lenoir, OD Dec. 9, 2020 Your employees are your greatest resource. As a practice owner for the last...
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6.9KSigns Your Staff Needs a Mid-Pandemic Morale Boost–and How to Do It
Giving employees what they need to serve patients during a challenging time.
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4.3KHow to Use Employee Incentives to Increase Capture Rate
Inspiring staff to push for greater eyewear capture rates.
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4.5KCOVID Coping: How Making Staff Part of Your Inner Circle Can Help
Strategies to maintain a cohesive, engaged staff in a crisis.
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3.0KTop Things Associate ODs Need From Practice Owners
Tips for maximizing the impact of your associate ODs.
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4.5KTraining Staff for the New Normal: Essential Points to Cover
Staff training actions to put on your immediate agenda.
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5.2KCOVID-19: Why Furloughing Staff Was the Right Decision For My Practice
Inside one doctor's decision to furlough staff.
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5.2KTraining Staff in a Small Office: How to Make a Little Go a Long Way
Tips to help you train with limited resources.
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3.3K6 Ways to Improve Your Practice Workflow
Creating a better workflow for both patients and staff.
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1.8KRecipe for Success: My Practice’s Formula for Hiring Great Employees
By Mesheca C. Bunyon, OD March 18, 2020 Your employees are the reason patients will return to, or avoid, your office. If...
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2.7K4 Ways We Recruit Highly Performing Employees
Tips for building the best-possible staff.
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7.6KHow to Ensure Your Opticians Keep the Focus on the Patient
Tips for building the optical team you need.
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3.4KStaff Retreats: How to Do It So You Get Results
A way to do long-range planning & inspire staff.
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4.0K5 Common Management Mistakes & How to Avoid Them
Management mishaps to steer clear of.
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2.8KHiring New Staff Members: How To Do It So You Don’t Regret It
Secrets to hiring success.
