By Susan Resnick, OD, FAAO, FSLS May 12, 2021 You have just hired your next team member; one you selected based on...
By Pamela Miller, OD, FAAO, JD, FNAP April 28, 2021 Vaccine hesitancy is common. A recent NPR/Marist poll found that one in...
Training employees to better serve patients better while increasing practice revenues.
Implementing bonus plans to increase employee morale & increase revenues.
Key actions to ensure a better-trained staff.
The role coaching can play in creating your dream team.
New educational resources for you & your staff.
By Jessica Goldman, OD Feb. 3, 2021 My mother, who was a nurse, once told me, “If you go to the hospital,...
Tips from the Zappos co-founder on how to best serve patients & employees.
Points to explore before requiring employees to be vaccinated.
Developing staff for better-served patients & a more profitable practice.
Tips for building a team likely to stick with you for many years.
Sponsored Content By Andre Lenoir, OD Dec. 9, 2020 Your employees are your greatest resource. As a practice owner for the last...
Giving employees what they need to serve patients during a challenging time.
Inspiring staff to push for greater eyewear capture rates.
Strategies to maintain a cohesive, engaged staff in a crisis.
Tips for maximizing the impact of your associate ODs.
Staff training actions to put on your immediate agenda.
Inside one doctor's decision to furlough staff.
Tips to help you train with limited resources.
Creating a better workflow for both patients and staff.
By Mesheca C. Bunyon, OD March 18, 2020 Your employees are the reason patients will return to, or avoid, your office. If...
Tips for building the best-possible staff.
Tips for building the optical team you need.
A way to do long-range planning & inspire staff.
Management mishaps to steer clear of.
Secrets to hiring success.