Staff Management
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232Communication Training Resources that Changed My Practice
By Tara A. Kempfer, OD Feb. 8, 2023 Communication skills can make or break a practice. Your employees need to understand one...
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802How to Lead a Practice to 4-7% Revenue Growth 10 Years Straight
By Raj Patel, OD, FAAO Feb. 1, 2023 Leading any business is a challenge, and when you throw in the need to...
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949Why You May Have Only THOUGHT You Hired an Independent Contractor
Ensuring your independent contractors are legally considered "independent."
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1.1KHow Spotlighting Core Values Resulted in 20% Higher Collections at Front Desk
Spotlighting core values to improve care & profitability.
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4.5KHow & Why a $3 Million+ Practice Trains All Employees with a Goal of Advancement
Putting your staff & practice on a trajectory toward success.
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4.7KMy Most Valuable Staff Training & Practice-Building Resource
Staff training resources to grow a profitable practice.
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1.7K2 Staffing Changes Saving Me 4 Hours+ Daily
Staffing changes that greatly boost efficiency & time management.
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1.8KThe Training Strategies Fueling Our Practice’s 4-7% Year-Over-Year Revenue Growth for Last 10 Years
Staff training that fuels practice growth and increased profitability.
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1.8KStaff Management Changes that Reduced Accounts Receivables By 50%
Improving staff engagement & productivity with two key training strategies.
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2.1K4 Personality Tendencies to Understand to Better Train Staff & Better Serve Patients
Understanding how different personalities respond to expectations.
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1.9KDo These 3 Things–and Use this App–for Hiring Success
Tips--and a new app--for hiring new employees & finding jobs.
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1.3K3 Resources that Transformed How I Train Staff
Resources to simplify & strengthen staff training.
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4.4KHow a $4 Million+ Practice Increased Net Profit Without Cutting Staff Costs
Boosting net profit without sacrificing your staffing budget.
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2.7KHow We Maintain Our Staff of 50 By Filling Open Jobs in Less than 2 Weeks
Filling jobs quickly during the Great Resignation.
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2.4K4 Ways to Follow Ted Lasso’s Lead to Create Engaged & Productive Employees
What Ted Lasso can teach us about creating a fun workplace.
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1.9KA 3 Million+ Practice’s Scribe Experiment
How one scribe evolved into a new team of employees.
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2.3KThe Biannual Staff Meetings Powering a Practice with a $500+ Per Patient Revenue
Staff meetings that produce measurable results.
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4.2KHow I Boosted My Practice’s Efficiency 25+% By Moving 3 Staff Positions Offsite
The big gains you can realize from remote positions.
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4.4KThe Culture that Built a Practice with 18.5% Year-Over-Year Net Profit Growth for the Last 5 Years
Creating a culture that spurs better care & profitability.
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3.2K4 Mental Health Signs the Pandemic Is Getting to Your Staff & What to Do
Catching & helping mental health challenges in your practice.
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9.2KTony Hsieh’s Lessons for ODs: 4 Things the Late Zappos Co-Founder Can Teach Us
Tips from the Zappos co-founder on how to best serve patients & employees.
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1.9KThe Employee Performance Reviews Making Us More Profitable
Performance reviews that help power practice profitability.
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2.2K
3 Efficiency Improvements that Enabled Us to See 2-3 More Patients Per Day
Creating happier patients & a better-run office.
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3.1K4 Ways I Established Trust With Staff to Build a $1 Million+ Practice
The bonds of trust that grew a $1 million+ practice.
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2.2KHow I Gained “Traction” to Spur 30% Year-Over-Year Practice Growth
Strategies that empower significant practice growth.
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1.9K6 Ways I Cultivate a High-Performing Staff
Developing the employees your patients & practice need.
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2.4K7 Steps to a Successful Associate OD Hire
Making it more likely you choose the right associate OD.
