By Selina R. McGee, OD, FAAO March 3, 2021 Your patients and your business depend on a well-trained staff. To ensure my...
By Justin Manning, OD, MPH, FAAO, and Dani Manning, GCDF, CCSP, Executive Coach Feb. 24, 2021 One of the most impactful goals...
New educational resources for you & your staff.
By Jessica Goldman, OD Feb. 3, 2021 My mother, who was a nurse, once told me, “If you go to the hospital,...
Tips from the Zappos co-founder on how to best serve patients & employees.
Points to explore before requiring employees to be vaccinated.
Developing staff for better-served patients & a more profitable practice.
Tips for building a team likely to stick with you for many years.
Sponsored Content By Andre Lenoir, OD Dec. 9, 2020 Your employees are your greatest resource. As a practice owner for the last...
Giving employees what they need to serve patients during a challenging time.
Inspiring staff to push for greater eyewear capture rates.
Strategies to maintain a cohesive, engaged staff in a crisis.
Tips for maximizing the impact of your associate ODs.
Staff training actions to put on your immediate agenda.
Inside one doctor's decision to furlough staff.
Tips to help you train with limited resources.
Creating a better workflow for both patients and staff.
By Mesheca C. Bunyon, OD March 18, 2020 Your employees are the reason patients will return to, or avoid, your office. If...
Tips for building the best-possible staff.
Tips for building the optical team you need.
A way to do long-range planning & inspire staff.
Management mishaps to steer clear of.
Secrets to hiring success.
A new set of tools to manage your employees.
The difference coaching can make to an employee's success.
Strategies to get the most out of employees.
A free tool to help you better manage employees.