1. On phone when patients schedules appointment 2. Day of appointment at front desk 3. During intake of patient information 4. When...
Asked how they motivate staff, 57 percent said they use a combination of strategies including monetary bonuses, yearly merit-based salary increases, gift...
What is your main competitive advantage to patients? 1. Cost of services and products? 2. Level of care in exam room and...
Asked how often they change their optical merchandising displays, 33 percent of ROB readers said they change the displays once a month....
How do you motivate staff? Monetary bonuses Yearly merit-based salary increases Gift cards and other rewards for specific achievements Non-monetary recognition such...
Asked about their 2012 new instrumentation wish list, 35 percent of ROB readers said a retinal camera topped their list. Another 35...
How often do you change merchandising displays in your optical? 1. Once a week 2. Once very two weeks 3. Once a...
Asked about their profit strategy for the new year, 38 percent of ROB readers said they plan to keep fees/prices the same...
What is on your 2012 wish list for new instrumentation? 1. OCT 2. Retinal camera 3. Corneal topographer 4. Pachymeter 5. Automated...
Asked about their greatest staffing challenge, 35 percent of ROB readers cited the quest to maintain employee productivity, while another 35 percent...
In 2012, is your profit strategy to: Raise fees/prices incrementally Raise fees/prices substantially Keep fees/prices the same and reduce expenses Drop fees/prices...
Asked what they anticipate their greatest practice investment will be in 2012, 50 percent of ROB readers said new instrumentation. Twenty-one percent...
1. Maintaining productivity. 2. Having staff maintain a positive attitude and friendliness. 3. Having staff remain for more than a year. 4....
Staff that knows how to work children, 0 votes Child-friendly office environment, 0 votes Fun children’s frames merchandise, 0 votes Flexible scheduling...
Sponsored by CIBA VISION® A 2009 study conducted by the Centre for Contact Lens Research at the School of Optometry at the...
Classrooms around the country are becoming increasingly high-tech, and teachers are incorporating 3D imaging, digital devices and the latest computer applications into...
Asked what children and their parents most value about your practice, 63 percent of ROB readers said their skills as a clinician...
ODs Most Need Help With Improving their Practice’s Marketing Strategy Asked what they would ask for help with if they were given...