By Kimberly K. Friedman, OD, FAAO July 21, 2021 As many of us know, examining some patients can be more demanding than...
Practice changes that improved care while driving revenues.
Asking the right questions in the exam room to bring in new patients.
Prescribing from the chair to increase patient satisfaction & eyewear capture rate.
Getting patients to follow treatment plans to improve care & increase profitability.
What the eyes & body tell us about patient emotions.
Key steps to making tele-optometry work.
Conversations that make satisfied patients much more likely.
Addressing patients' new pressing concerns with practice-building responses.
How one doctor is focusing on presbyopia care as a key to practice growth.
How to guide your patients to habits that will benefit their eyes and life.
An approach to better understanding--and fulfilling--your patients' needs.
Giving patients what they most need in the moment we're in.
Creating a safe & comfortable exam-room experience.
Points of caution to consider before jumping into telemedicine.
The latest telehealth technologies to help you through COVID-19.
How you can continue to wow patients during a turbulent time.
Facilitating powerful exchanges with patients in the exam room.
The huge impact a small gesture can make.
Pointers to improving care for young patients.
The many reasons to talk fitness with patients.
Ensuring you're sending the right message to patients.
Tips to enhance conversations with patients about presbyopia.
Helpful conversation starters to provide better care.
The difference the right optical hand-off can make.
Turning around negative patient experiences.
Questions to illuminate how best to serve your patients.