Doctor Patient Relations
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583The Resource Improving My Patients’ Care & Office Experience
By Kimberly K. Friedman, OD, FAAO July 21, 2021 As many of us know, examining some patients can be more demanding than...
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1.2KLessons I Learned that Increased My Profitability By $85,000+ Annually
Practice changes that improved care while driving revenues.
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2.0K5 Exam Room Conversations That Move You From 1 Patient to the Whole Family
Asking the right questions in the exam room to bring in new patients.
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2.3KThe 4 Most Powerful Ways I Prescribe from the Chair & Contribute to an 82% Eyewear Capture Rate
Prescribing from the chair to increase patient satisfaction & eyewear capture rate.
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1.1KPrescribing Change: 3 Essential Parts of Getting Patients to Follow Treatment Plans
Getting patients to follow treatment plans to improve care & increase profitability.
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2.2KEmotions Behind the Mask: Using Eyes & Body Language to Gauge Patient Reactions
What the eyes & body tell us about patient emotions.
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8.8KTelemedicine: 7 Steps to Implement It in Your Practice
Key steps to making tele-optometry work.
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812How to Set Expectations with Patients to Make Successful Outcomes Likelier
Conversations that make satisfied patients much more likely.
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1.6K4 Common Pandemic Exam Room Questions–& How I’m Responding
Addressing patients' new pressing concerns with practice-building responses.
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3.0KHow I Am Creating a Presbyopia-Focused Practice
How one doctor is focusing on presbyopia care as a key to practice growth.
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3.0KPrescribing Change: 7 Ways to Enact Positive Change in Patients
How to guide your patients to habits that will benefit their eyes and life.
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2.9KHeuristics: The Problem-Solving Model that Will Help You Better Understand Your Patients
An approach to better understanding--and fulfilling--your patients' needs.
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1.9KThe 3 Things You Can Do to Be the Doctor Patients Need in a Pandemic
Giving patients what they most need in the moment we're in.
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3.2KHow Well Is Your New Exam-Room Experience Working for Patients?
Creating a safe & comfortable exam-room experience.
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3.4KTelemedicine in Optometry: Reality Check on Its Limitations
Points of caution to consider before jumping into telemedicine.
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4.1KTelehealth Technologies to Get You Through COVID-19
The latest telehealth technologies to help you through COVID-19.
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2.5K3 Ways to Exceed Patient Expectations During a Pandemic
How you can continue to wow patients during a turbulent time.
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7.2K3 Most Powerful Exam Room Questions to Ask Patients
Facilitating powerful exchanges with patients in the exam room.
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10.4KSend a Thank You Letter to Patients–and Generate Referrals
The huge impact a small gesture can make.
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13.4K3 Points to Remember When Building Pediatric Care
Pointers to improving care for young patients.
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5.3KWhy ODs Should Prescribe Exercise & Green Space to Patients–and Promote Total Well-Being
The many reasons to talk fitness with patients.
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4.7KThe Subtle Ways ODs Sell Their Practices to Patients–and How to Do Better
Ensuring you're sending the right message to patients.
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5.2K3 Steps to Guide Your Conversation with Presbyopic Patients
Tips to enhance conversations with patients about presbyopia.
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4.5K3 Exam-Room Conversations that Will Help Build Your Practice
Helpful conversation starters to provide better care.
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4.8K7 Steps to Systematic Patient Education & Optical Hand-Off
The difference the right optical hand-off can make.
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5.7KTurning Prescription Checks & Bad Reviews Into Practice Gold
Turning around negative patient experiences.
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4.9K3 Questions to Ask Patients to Enhance Care & Optical Sales
Questions to illuminate how best to serve your patients.
