Patient Experience
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3206 Steps to Walk Parents Through Myopia Management Decision
By Aamena M. Kazmi, Therapeutic Optometrist, Diplomate, ABO Feb. 1, 2023 Parents have many decisions to make today when children are diagnosed...
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433Office Space Transformation of Second Location Delivering Almost Immediate ROI
Transforming a second location to align with a greater vision.
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1.5KThe Best Way to Break 3 Kinds of Bad News to Patients
The best way to inform patients of potentially upsetting news.
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699How I Help Patients by Educating Them & Generate $55K Annually in the Process
Delivering patient education that improves both care & profitability.
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2.4KHow I Created a Practice with 90% Patient Retention Rate
Building bonds that create an abundance of returning patients.
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5.0K4 Recall E-Mail Messages Proven to Work
Recall messages that bring patients back for care & product purchases.
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507Do these 6 Things to Deliver Care to Children that Brings Families Back to Your Practice
Creating office experiences that make families want to return.
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1.4K4 Ways to Be More Emotionally Intelligent & Get More Returning Patients & Referrals
Approaching patient interactions with greater emotional intelligence.
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3.1K3 Ways to Take Customer Service in Eyecare to the Next Level
3 ODs share how they are exceeding patients' expectations.
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1.5KMarketing Aesthetic Optometry Services that Generated $14,000 in Just 1 Quarter
By ROB Editors When you launch services that many patients have never received before at an eye doctor’s office, like aesthetic optometry,...
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1.2KHave These 3 Conversations with Parents to Grow Your Practice
Conversations with parents that can change a practice's growth trajectory.
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1.4K6 Actions We Take to Maintain a 75-80% Patient Return Rate
Actions to take to keep patients coming back for more.
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583The Actions We Took to Ensure Consistency in Our Patients’ Care & Experience
Creating a consistently better experience for patients.
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1.9K6 Examples of How My Practice Markets Myopia Management
Marketing myopia management to spur practice & profitability growth.
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3.0K2 Office Upgrades that Boosted Optical Sales 15% & Increased New Appointments
Office environment changes that spur optical sales & new appointments.
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2.1K5 Examples of How I Market Aesthetic Optometry Services that Generated $14,000 Product Sales in Q1
Effective ways to market your aesthetic optometry services.
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3.1K3 Ways I’m Creating a 21st Century Office & Projecting to Generate $100,000+ in the Process
Changes that modernize & greatly improve a practice.
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2.5KThe Addition to Our Office that Made Our Workplace Less Stressful & More Fun for Patients
Making your office a happier place for patients & staff.
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2.2KHow Do You Transition to Patient-Centered Care? Here’s How One OD Is Doing It.
Using a healthcare registry to deliver patient-centered care.
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2.4KThe Resource Helping Our Practice Manage Our Online Reputation & Stand Out from the Crowd
Help marketing--and preserving--your online reputation.
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753How to Make It Easy for Patients to Accept Your Full Treatment Plan
Sponsored Content By ROB Editors & Kaleb Langill When patients accept the full treatment plan, they benefit, and so does your practice....
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894The Custom Online Marketing that Boosted One Practice’s Eyewear Capture Rate
A solution that provides custom online marketing content.
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8036 Ways We Create Lifelong Patients in Our Practice
Creating lifelong patients who are loyal to your practice.
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1.5KWhat ODs Can Learn from a Dentist About Patient Recall
Recall technology & approaches that work for dentists & can work for ODs.
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1.2KDo These 3 Things to Relax a Patient for a Better Exam & Better Mindset for Optical Shopping
Helping patients relax to create better, more profitable office visits.
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2.6KThe Front-Desk Renovation Enabling 80% Self Check-In & 1 Fewer Employee
The front-desk transformation pleasing patient & improving efficiency.
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1.6KThe Community with $300 Billion of Spending Power You May Be Overlooking
Creating a more inclusive--and profitable--practice.
