Patient Experience
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2.4K2 Office Upgrades that Boosted Optical Sales 15% & Increased New Appointments
Office environment changes that spur optical sales & new appointments.
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6963 Ways to Take Customer Service in Eyecare to the Next Level
By ROB Editors Sept. 21, 2022 Customer experience, or patient experience, as it is known in healthcare, is essential to building a...
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2.1KThe Front-Desk Renovation Enabling 80% Self Check-In & 1 Fewer Employee
The front-desk transformation pleasing patient & improving efficiency.
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417How I Help Patients by Educating Them & Generate $55K Annually in the Process
Delivering patient education that improves both care & profitability.
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899Have These 3 Conversations with Parents to Grow Your Practice
Conversations with parents that can change a practice's growth trajectory.
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888What ODs Can Learn from a Dentist About Patient Recall
Recall technology & approaches that work for dentists & can work for ODs.
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8716 Actions We Take to Maintain a 75-80% Patient Return Rate
Actions to take to keep patients coming back for more.
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417The Actions We Took to Ensure Consistency in Our Patients’ Care & Experience
Creating a consistently better experience for patients.
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1.3K6 Examples of How My Practice Markets Myopia Management
Marketing myopia management to spur practice & profitability growth.
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1.7K5 Examples of How I Market Aesthetic Optometry Services that Generated $14,000 Product Sales in Q1
Effective ways to market your aesthetic optometry services.
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2.4K3 Ways I’m Creating a 21st Century Office & Projecting to Generate $100,000+ in the Process
Changes that modernize & greatly improve a practice.
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1.9KThe Addition to Our Office that Made Our Workplace Less Stressful & More Fun for Patients
Making your office a happier place for patients & staff.
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1.5KHow Do You Transition to Patient-Centered Care? Here’s How One OD Is Doing It.
Using a healthcare registry to deliver patient-centered care.
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2.0KThe Resource Helping Our Practice Manage Our Online Reputation & Stand Out from the Crowd
Help marketing--and preserving--your online reputation.
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474How to Make It Easy for Patients to Accept Your Full Treatment Plan
Sponsored Content By ROB Editors & Kaleb Langill When patients accept the full treatment plan, they benefit, and so does your practice....
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637The Custom Online Marketing that Boosted One Practice’s Eyewear Capture Rate
A solution that provides custom online marketing content.
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4936 Ways We Create Lifelong Patients in Our Practice
Creating lifelong patients who are loyal to your practice.
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1.0KDo These 3 Things to Relax a Patient for a Better Exam & Better Mindset for Optical Shopping
Helping patients relax to create better, more profitable office visits.
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1.3KThe Community with $300 Billion of Spending Power You May Be Overlooking
Creating a more inclusive--and profitable--practice.
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1.5KDo These 3 Things to Ensure Patients Follow Your Treatment Plans & Return for Care
Strategies that make good patient outcomes more likely.
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2.6KThe Renovation that Resulted in 31% Increase in Optical Revenue
Optical transformation with impressive results.
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2.8KHow I Am Marketing the New Presbyopia Drops to My Community
How to promote the availability of presbyopia drops.
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2.3K4 Recall E-Mail Messages Proven to Work
Recall messages that bring patients back for care & product purchases.
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2.7KAsk These 3 Questions in the Exam Room to Boost Care & Profitability
Conversations that move the needle on care & profitability.
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1.7KHow to Transition Successfully to Value-Driven Healthcare
Helping patients to take ownership of their health.
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1.4KEmpowering the Patient
Four articles showing you how to provide outcome-based healthcare by empowering the patient to take an active role in their own care....
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2.2KDo These 3 Things to Map Your Patients’ Journey & Transform Their Experience in Your Office
Learning exactly what your patients experience in your office.
