Patient Experience
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676The Low-Cost Office Transformation Helping Us See 40+ More Patients Per Week
By Miki Lyn Zilnicki, OD, FCOVD, and Jessica Licausi, OD, FAAO, FCOVD Jan. 13, 2021 Your office layout could be holding your...
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254How to Set Expectations with Patients to Make Successful Outcomes Likelier
Conversations that make satisfied patients much more likely.
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2.5KHow I Am Creating a Presbyopia-Focused Practice
How one doctor is focusing on presbyopia care as a key to practice growth.
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6755 Ways to Create Online Marketing that Brings Millennials Into Your Practice
Secrets to marketing digitally to Millennials to build your practice.
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133Why it’s the Most Wonderful Time of the Year…For a Christmas Marketing Campaign
Making the holiday season a time to reach out to your community.
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236Preserving the Patient Experience During COVID: Top Points to Remember & Act On
Keys to ensuring an efficient, pleasant patient visit--despite a raging pandemic.
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120Prescribing Change: 3 Essential Parts of Getting Patients to Follow Treatment Plans
Getting patients to follow treatment plans to improve care & increase profitability.
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2.0KMy 3 Most Powerful Practice Improvements
Changes that provide a better patient experience while generating revenues.
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1.7K3 Ways to Exceed Patient Expectations During a Pandemic
How you can continue to wow patients during a turbulent time.
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1.7KEmotions Behind the Mask: Using Eyes & Body Language to Gauge Patient Reactions
What the eyes & body tell us about patient emotions.
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4.6KHow Purchasing & Remodeling an Office Resulted in a 10% Revenue Increase
Story of an office-space purchase and remodeling that transformed a practice.
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10 Ways We Manage Patient Flow in Our Office
Improve your patient experience by lessening the wait.
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7.9KTelemedicine: 7 Steps to Implement It in Your Practice
Key steps to making tele-optometry work.
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6.4KThe Sterilization Technology My Practice Has Added
A system to easily--and dependably--sanitize your office.
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6086 Great Ways to Tackle No-Shows
How to reduce no-shows for appointments, including what works & what doesn't.
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6.8K4 Upgrades We Made Sure Our New Office Space Included
A practice owner shows how he created a new, exciting office space.
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6.2KTips for Analyzing the Time of Patient Visits & Making Improvements
Top ways to reduce time of patient visits.
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12.8K3 Office Improvements with Low Cost & High Impact
Make your office experience worth returning to.
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2.1K6 Steps to a Patient Experience Turnaround
Setting goals to improve patients' time in your office.
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9824 Common Pandemic Exam Room Questions–& How I’m Responding
Addressing patients' new pressing concerns with practice-building responses.
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3.0KCOVID-19 & Beyond: Our Key Messages to Patients
Communication touch-points for both now and after the pandemic.
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2.9K3 Steps to Combat Online Refractions
Educating patients about the value you provide.
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4.4KPreventing Patient-Flow Bottlenecks & Other New Priorities
Tips for keeping a smooth-running post-pandemic office.
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1.3KMarketing During a Pandemic: The Instagram Posts & Strategy That is Generating Patients
Examples of how to market your practice during an ongoing crisis.
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6.8K6 Low-Cost Design Tips to Make Your Office Distinctive
Improve your office while sticking to your budget.
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2.7KPrescribing Change: 7 Ways to Enact Positive Change in Patients
How to guide your patients to habits that will benefit their eyes and life.
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2.2KHow to Diagnose the Patient, Not Their Wallet
A better approach to take to improve care and grow your practice.
