Patient Experience
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423 Patient Exam Room Questions We Are Building Our Practice By Answering
Practice-building conversations with patients.
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7.4K4 Upgrades We Made Sure Our New Office Space Included
A practice owner shows how he created a new, exciting office space.
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7.6KOffice Remodel that Contributed to 24% Increase in Average Frame Sale
How one practice remade its office--and bottom line.
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1.2KThe Office Experience Building a $2.5 Million Practice
Creating an office experience worth returning & referring others to.
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929How to Empower the Patient to Drive Better Treatment Outcomes
How asking the right questions empowers patients.
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4.4KPresbyopia Eye Drops: How I Am Educating My Patients & Preparing to Make this a Practice-Builder
Capturing a tremendous practice-building opportunity.
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1.1KThe Resource Improving My Patients’ Care & Office Experience
Improving patient experience and office morale.
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839The Office Space Improvements That Transformed Our Practice
Office changes that created a more successful practice.
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1.5KLessons I Learned that Increased My Profitability By $85,000+ Annually
Practice changes that improved care while driving revenues.
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1.8KWhy Patients Are In Your Chair & 4 Ways to Ensure They Leave Happy
By Diane Palombi, OD May 26, 2021 When you’re a practice owner, as I was for 12 years before retiring, it’s easy...
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2.2K3 Patient Pain Points I Am Growing My Practice By Addressing
By Clint Taylor, OD May 12, 2021 We want our patients to have positive, memorable experiences at our offices. To reach this...
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2.5K5 Exam Room Conversations That Move You From 1 Patient to the Whole Family
Asking the right questions in the exam room to bring in new patients.
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2.4KThe 4 Most Powerful Ways I Prescribe from the Chair & Contribute to an 82% Eyewear Capture Rate
Prescribing from the chair to increase patient satisfaction & eyewear capture rate.
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1.7KDid COVID Silence Your Word-of-Mouth Marketing? 6 Ways to Rejoin the Conversation.
How to get talking about your practice again and spurring visits.
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1.8K3 Promotional Offers that Resulted in Higher Practice Revenues
Using special offers to help patients & generate greater revenues.
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2.5KWhat It Takes to Be a “White Glove” Practice
Creating concierge-level service that differentiates a practice.
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2.6K4 Transformational Principles that Built a Practice with an 80% Patient Return Rate
Using lessons from outside of optometry to provide better care & spur practice growth.
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2.0K3 Ways I Am Marketing to Bring New Families Into Our Practice
Ideas for attracting families with children to your practice.
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2.6KThe Low-Cost Office Transformation Helping Us See 40+ More Patients Per Week
The huge difference a simple renovation can make.
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1.9K5 Ways to Create Online Marketing that Brings Millennials Into Your Practice
Secrets to marketing digitally to Millennials to build your practice.
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720Why it’s the Most Wonderful Time of the Year…For a Christmas Marketing Campaign
Making the holiday season a time to reach out to your community.
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2.2KPreserving the Patient Experience During COVID: Top Points to Remember & Act On
Keys to ensuring an efficient, pleasant patient visit--despite a raging pandemic.
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1.2KPrescribing Change: 3 Essential Parts of Getting Patients to Follow Treatment Plans
Getting patients to follow treatment plans to improve care & increase profitability.
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2.9KMy 3 Most Powerful Practice Improvements
Changes that provide a better patient experience while generating revenues.
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2.3KEmotions Behind the Mask: Using Eyes & Body Language to Gauge Patient Reactions
What the eyes & body tell us about patient emotions.
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10 Ways We Manage Patient Flow in Our Office
Improve your patient experience by lessening the wait.
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8.9KTelemedicine: 7 Steps to Implement It in Your Practice
Key steps to making tele-optometry work.
