Practice-building conversations with patients.
A practice owner shows how he created a new, exciting office space.
How one practice remade its office--and bottom line.
Creating an office experience worth returning & referring others to.
How asking the right questions empowers patients.
Capturing a tremendous practice-building opportunity.
Improving patient experience and office morale.
Office changes that created a more successful practice.
Practice changes that improved care while driving revenues.
By Diane Palombi, OD May 26, 2021 When you’re a practice owner, as I was for 12 years before retiring, it’s easy...
By Clint Taylor, OD May 12, 2021 We want our patients to have positive, memorable experiences at our offices. To reach this...
Asking the right questions in the exam room to bring in new patients.
Prescribing from the chair to increase patient satisfaction & eyewear capture rate.
How to get talking about your practice again and spurring visits.
Using special offers to help patients & generate greater revenues.
Creating concierge-level service that differentiates a practice.
Using lessons from outside of optometry to provide better care & spur practice growth.
Ideas for attracting families with children to your practice.
The huge difference a simple renovation can make.
Secrets to marketing digitally to Millennials to build your practice.
Making the holiday season a time to reach out to your community.
Keys to ensuring an efficient, pleasant patient visit--despite a raging pandemic.
Getting patients to follow treatment plans to improve care & increase profitability.
Changes that provide a better patient experience while generating revenues.
What the eyes & body tell us about patient emotions.
Improve your patient experience by lessening the wait.
Key steps to making tele-optometry work.