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By Leslie O’Dell, OD

Feb. 24, 2021

I am thrilled to be leading the first practice location for Medical Optometry America (MOA). Our organization’s long-term goal is to transform the profession by moving away from a refractive-based model and helping ODs practice to the full extent of our licensure to provide the important medical eyecare services patients need. Long-term, my practice’s experience is helping to pave the way for future MOA franchise locations and how they can leverage the Uprise EHR and Practice Management platform to maximize their effectiveness.

Short-term, Uprise has been a critical piece of the puzzle for successfully starting this first practice cold. The customization and functionality have helped us scale our medical side as we build our patient base.

Customization is Key
I have had the opportunity to practice in a variety of settings that all employed EHR systems, including hospitals, an integrated MD/OD practice and a private OD group setting. All the platforms were different, however the common theme among them all was a lack of customization. We are changing the mold of optometry to being medical based, so we need a platform that can adapt to our needs quickly. Uprise provides customization that is imperative to practicing medical optometry.

Through the range of embedded tools offered, I continue to learn more about the future potential of Uprise. I love the connection to NewCrop for ePrescribing and the ability to import medication lists with the push of a button. Also, the unique treatment code mapping function is a time-saver and helps to keep consistency in my care for chronic diseases.

Furthermore, the ability to customize the patient questionnaire to reflect questions for the COVID-19 screening was a huge, timely benefit. We have also been doing a fair amount of telemedicine. Because Uprise is cloud-based, it has allowed us to be nimble and schedule telemedicine appointments when and where needed.

Devices & Doctor Referrals Made Simple
Medical device integrations were a key attribute critical to our selection of the Uprise platform. Technology is the foundation of Medical Optometry America and being able to integrate images and data at the touch of a button makes moving from patient to patient in a busy practice seamless.

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The secure e-mail messaging and e-faxing are ideal for communicating doctor or hospital referrals. Primary care physicians are searching for this secure method of communication from referring providers, so having it included in my system has allowed for practice growth.

Efficient Medical Exams & Training
The interconnectivity of the platform helps me get through a medical exam more efficiently. If a clinical finding is entered in the chart, it automatically carries through the assessment and treatment plan section. The templates allow me to easily link billing codes common for that office visit and simplify the check-out process.

Let’s face it – all change is challenging, but changing an EHR can really be a daunting endeavor. Fear of lost time and revenue due to staff training and transfer of data for continuity of care can be intimidating. However, the Uprise implementation team was outstanding by troubleshooting immediately, providing the much-needed guidance, and walking us through solutions to challenges large and small. Also, it was ideal that we had time to build staff familiarity with the system before we opened our doors.

If you’re looking to scale the medical side of your practice, see for yourself how Uprise EHR & PM makes your job easier. Talk to the Uprise team here.

Leslie O’Dell, OD, focuses on the management of ocular disease including glaucoma, dry eye and diabetic eye disease as the Clinical Director of Medical Optometry America in York, Penn. She is the optometrist for the MOA Shrewsbury, Penn., location.

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