Staff Management

3 Management Techniques for a Topnotch Staff

By Peter J. Cass, OD,
Casey Packer, OD,
and Chad Fleming, OD, FAAO

Dec. 20, 2017

Your staff is the cornerstone of your practice. You can be the best doctor, with the best intentions, but without the right support staff, your practice won’t be a success. In 2017, three of our contributors shared how they make their staff a powerhouse within the practice, so both patients, and profitability, are served.

Dr. Cass and his staff holding a staff meeting. Dr. Cass says that keeping staff aware of practice finances, and rewarding the whole team when the practice does well, spurs growth and profitability.

How One Doctor Empowered Staff to Grow the Practice 187% in 6 Years

By Peter J. Cass, OD

Your staff may be well trained, and seemingly happy, but you still need to find ways to motivate them, and keep them engaged in serving patients and growing the practice. >>READ MORE>>

 

How to Retain a Star Employee Who is Wooed by a Competitor
By Casey Packer, OD

If you’re lucky, all of your employees are star performers. If you’re somewhat lucky, at least a few are. You may not be the only one who knows how good they are. Former employers, or others, may try hiring them out from under you. >>READ MORE>>

 

When to Hire an Associate OD and How to Do It

By Chad Fleming, OD, FAAO

Dr. Fleming’s practice web site announces a new associate, Melia Nguyen, OD. Dr. Fleming says to carefully calculate your finances, and capacity for seeing patients, before adding another doctor to the practice.

You want to create greater access to care for patients, and you want to grow your practice. Those two goals can be achieved by hiring an associate OD, if the time is right for you financially, and if you know exactly what you want the new doctor to add to the services you already provide. My practice partner and I recently hired an additional associate to add to the two we already had on staff to create a five-OD practice. Here is what we learned. >>READ MORE>>

 

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