Power Up Your Optical Dispensary, Part II: "Be the Expert"
Friday, March 02, 2012 11:34:00 AM
Mark Hinton, of eYeFacilitate, shows optical dispensary staff how to be experts and not order takers. The key is to listen to patient needs--then to guide patients through the eyewear shopping experience. This is the second in a series of staff-building video tutorials from ROB and eYeFacilitate. INCLUDES DOWNLOAD: Staff Meeting Discussion Points.
You must sign in or register to see the full article.