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Proactive and Personalized in the Optical: Give Patients the Attention They Deserve  

By Sherin George, OD

Giving patients one-on-one attention in your optical dispensary makes purchases more likely--and cultivates long-term loyalty.

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| Jan 28, 2013 | 0 Comment(s)
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Educate Your Opticians, Generate Referrals  

By Stuart J. Thomas, OD, and Ellen Byrun-Goad, LDO

Investing in the education of your opticians pays off for your patients and for your practice's growth. When you deliver excellent care and stellar service, patients return and refer.

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| Dec 18, 2012 | 0 Comment(s)
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The Purchase Tipping Point: Eyeglasses Warranty 

By April Jasper, OD, FAAO

Featuring a warranty on eyeglasses can give your patients the confidence to make that next purchase--or second-pair purchase.

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| Nov 30, 2012 | 0 Comment(s)
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Optical Shop Revamp: Create a Practice-Differentiating Space 

By Elaine Happ, OD

Energize your optical sales by creating a large, well-planned space that fulfills your total vision. Don't settle for the physical space you inherited. Invest well in a renovation--and see a measurable return.

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| Sep 12, 2012 | 0 Comment(s)
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Do You Charge for Frame Adjustments? Four Reasons You Should. 

By Ally Stoeger, OD

If you offer free adjustments on frames not purchased in your office, you give away a valuable service for small gain.

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| Aug 29, 2012 | 0 Comment(s)
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Key to Second-Pair Sales: Start the Conversation Early and Provide Discounts 

By Rachael Click, OD

Second-pair eyewear sales increase if you start the conversation with the appointment call and continue it all the way to check-out time. The deal clincher: hard-to-resist discounts.

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| Aug 09, 2012 | 0 Comment(s)
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